1. Information we collect
Account information. If you use Sign in with Apple, we receive an Apple account identifier and may receive your name or email address. If you hide your email, Apple may provide a private relay address.
Photos and generated content. We process the photos you choose to upload, the style and generation settings you select, generated images or videos, and related task information.
Credits and purchases. We keep records of credit balances, credit activity, product identifiers, and transaction verification results. Payments are processed by Apple; we do not receive your full payment-card details.
Technical information. Our services may receive IP address, device and app information, request metadata, timestamps, and diagnostic or security logs.
2. How we use information
We use information to authenticate accounts, provide AI generation and Live Photo features, deliver purchases and credits, maintain generation history, respond to support requests, prevent misuse, secure the service, diagnose failures, and improve reliability.
3. How photos and AI generations are processed
Your selected photo is uploaded only after you choose to create a result. It may be sent, together with the selected template instructions, to our AI processing provider. Inputs and outputs may also be stored with our cloud-storage provider so we can deliver the result and support generation history.
Do not upload content you do not have the right or permission to use, or content containing sensitive information you do not want processed by these services.
4. Service providers and disclosures
We use service providers to operate Stillive, including Apple for authentication and in-app purchases, Replicate for AI model processing, Alibaba Cloud Object Storage for media storage, and providers supporting hosting, databases, security, and diagnostics.
We may also disclose information when required by law, to protect users or the service, or as part of a business transfer. We do not sell your personal information for money.
5. Retention and deletion
We retain account, generation, transaction, and technical information for as long as reasonably needed to provide the service, maintain security and financial records, resolve disputes, and meet legal obligations. Retention periods may vary by data type.
You can delete your account from Stillive’s settings. You can also ask questions about access or deletion by emailing hello@okapps.dev. Some information may remain where retention is required by law, needed for fraud prevention, or preserved in limited backups until they are overwritten.
6. International processing
Stillive and its providers may process information in countries other than your own. Those countries may have different data-protection laws. We use reasonable measures intended to protect information wherever it is processed.
7. Security
We use administrative, technical, and organizational safeguards intended to protect information. No internet transmission or storage system can be guaranteed to be completely secure.
8. Children
Stillive is not directed to children under 13, or a higher minimum age where required by local law. If you believe a child has provided personal information, contact us so we can review and take appropriate action.
9. Changes to this policy
We may update this policy as Stillive changes. We will publish the revised policy here and update the date above. If a change is material, we may also provide an in-app or other appropriate notice.
10. Contact us
For privacy questions or requests, email hello@okapps.dev or visit our contact page.